Report Shipping Damage

Damaged Item Form

Damaged Item Form

You're here because you need to report damages to your shipment.

We apologize for any inconvenience this may have caused you.  We will make every effort to make this right, we just need some information from you.

Please fill out this form, and an Agent will be with you with instructions as soon as possible.

For Now...
1. Complete this form the same day that you received your package/s.
2. Do NOT throw away any packaging that the damaged item/s came in, including the packing material.
3. Ensure that you have pictures of all damages, pictures of the item in its original packaging (on the pallet if applicable), and a digital copy/picture of the packing slip/bill of lading.