Report Shipping Damage

 

 

We've detected that Javascript is not enabled. It is required for an optimal survey taking experience.
Please check your browser's settings and make sure Javascript is turned on. Learn how to enable Javascript.


Damaged Item Form



You're here because you need to report damages to your shipment.


We apologize for any inconvenience this may have caused you.  We will make every effort to make this right, we just need some information from you.

Please fill out this form, and an Agent will be with you with instructions as soon as possible.

For Now...
1. Complete this form within 24 hours of delivery.
2. Do NOT throw away any packaging that the damaged item/s came in, including the packing material.
3. Ensure that you have pictures of all damages, pictures of the item in its original packaging (on the pallet if applicable), and a digital copy/picture of the packing slip/bill of lading.