Contact Us

We're Happy to Help! Just Reach Out!

Preferred Contact Type

Email

Phone

First Name

Last Name

Email

Phone

What's your question about?

Case Type

Order #

Model No.

Contractor

Yes

No

Company

Questions? Notes?

reCAPTCHA helps prevent automated form spam.

The submit button will be disabled until you complete the CAPTCHA.

Trustpilot

All the rest

FAQ's
Contact us
Learning Center
About us
Our Blog
Return Policy
Privacy Policy
General Policy and Procedure

A bit about our store....

We are the top ranked online fireplace store in America (thanks to our great customers)! We're dedicated to providing the ultimate in customer service. When you call, email or chat, an experienced installation technician will be ready to answer all of your questions making your experience before and after the sale flawless. You'll be provided direct contact information for your personal representative who can help you find the right products, provide pricing and shipping information and answer any other questions. After you've made a purchase, our dedicated support team will be available to assist with any installation questions, tech support issues and more.

Authorized Dealer

Proud Partner

Powered by Shopify

Added to your cart:

** total_quantity ** | ** unit_price ** / ** unit_measure **

(-)

Cart subtotal

View cart ()