Like most things, it's hard to become an expert at something quickly. That's where we come in. When you call, chat or email with us, you will be talking to a licensed, experienced gas fireplace expert. This stuff is our job, we live it everyday of the week and have learned just about everything there is to know about gas fireplaces. Of course, we may not have the answer to every question right away as there are so many different fireplace models and options we can't possibly keep track of every one, but we are familiar with most models and the details are only a few clicks away.
We've set up what I like to call a "concierge service", this means once you get in touch with us, we'll provide a dedicated expert to help you throughout the process of researching, purchasing and installing a gas fireplace. You will receive your expert's direct phone line and email. You'll never have to explain your situation to a different customer service rep when you call in and you'll have access to a knowledgeable expert who can help you all the way from research, to getting the best discount we can offer, to receiving your order and technical questions about the installation.
So what are you waiting for? Dive in to our extensive selection of gas fireplaces and then get in touch with us to experience the ultimate in customer service!
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