Napoleon's wall hung Plazmafire 48 is a beautiful modern direct vent gas fireplace. Designed with a focus on ease of installation the Plazmafire 48 requires no special framing and can be quickly mounted to an existing wall with its simple mounting bracket. With virtually endless installation possibilities, it's almost as easy as hanging a picture on the wall. The Plazmafire 48 comes complete with MIRRO-FLAME Porcelain Reflective Radiant Panels, CRYSTALINE Topaz glass embers and a full function remote control.
1. Why do I need to purchase a surround at additional cost?
The surround finishes the fireplace and also includes a safety barrier to prevent accidental burns. There is an additional cost due to the wide range of materials used for different options.
2. How will the fireplace be delivered? Will the delivery driver bring it into my house?
All fireplaces are delivered via freight (tractor trailer truck) to the specified street address you provide us, we do provide free lift gate service with all freight deliveries. The delivery driver is only responsible for unloading the items from the truck, not to move them anywhere. For more information on the delivery process visit our FAQ page.
3. The picture shows a reflective panel, is that included?
Yes, the Plazmafire comes complete with the porcelain reflective panel and topaz glass embers.
4. How is the fireplace vented?
The Plazmafire is typically vented using Napoleon's 5x8 venting components you can find them here. If you need help designing the venting system let us know with an email or a phone call and we can assemble a custom solution for your situation.
the WHD 48 gas fireplace can you make the flame higher other the at the highest setting on the remote
I feel it should be higher is there a setting on the gas or pilot lite I can adjust to make the flame higher
There is an air adjustment shutter at the burner orifice. Adjustments should be made by a technician. Thanks for your question!