Innsbrook Vent-Free Medium features Banded Brick Liners, with hand-painted ceramic fiber logs nestled atop the variable-flame burner, to create an exceptionally attractive traditional fireplace. The unique Slope Glaze Burner produces natural flickering flames.
1. What is the difference between the ignition types?
The Innsbrook (Millivolt Control with On/Off Switch) works with any of our battery operated Thermostat Remote Controls, or connects to a simple wall switch or wall thermostat. The Intermittent Pilot (Intermittent Pilot with On/Off Switch) saves even more energy by eliminating the standing pilot - yet can still operate in a power outage with a battery backup.
2. Why am I required to purchase a surround with the insert at additional cost?
The insert is designed for use with this item. Without it, your insert would not function correctly and would look incomplete. The item is an additional cost to allow you to choose which look you like best.
3. How will the insert be delivered? Will the delivery driver bring it into my house?
All inserts are delivered via freight (tractor trailer truck) to the specified street address you provide us, we do provide free lift gate service with all freight deliveries. The delivery driver is only responsible for unloading the items from the truck, not to move them anywhere. For more information on the delivery process visit ourFAQ page.