Empire Loft Small Direct Vent Gas Fireplace | DVL25FP |

FAQ's

1. What is the difference between the ignition types?

Millivolt systems operate without electricity to provide heat even in a power outage and operate with an optional on-off remote control or wall switch. The Intermittent Pilot (IP) system improves efficiency by eliminating the standing pilot light. IP systems include an on/off switch - add a remote control to light your fireplace from anywhere in the room. In the event of a power outage, your IP system can operate using a battery back up.

2. Why am I required to purchase a surround/frame and front with the fireplace at additional cost?

The front or surround includes the required safety barrier to prevent accidental burns. Without a front or surround, your fireplace would not function correctly and would look incomplete. These items are an additional cost to allow you to choose which look you like best.

3. How will the fireplace be delivered? Will the delivery driver bring it into my house?

All fireplaces are delivered via freight (tractor trailer truck) to the specified street address you provide us, we do provide free lift gate service with all freight deliveries. The delivery driver is only responsible for unloading the items from the truck, not to move them anywhere. For more information on the delivery process visit our FAQ page.

4. Where are the accessories for this fireplace?

You can find all of the available options on the accessories page.

5. How is the fireplace vented?

The Loft Small DVL33 is typically vented using DuraVent 4x6-5/8 venting components. If you need help designing the venting system let us know with an email or a phone call and we can assemble a custom solution for your situation.